Terms of Service

Last updated: 14 August 2026

Two Brisbane dads, one AI, and a first run of bags that is currently at sea. These are the terms that apply when you buy from Bag Dads. Plain English. Australian Consumer Law first.

Who we are

Bag Dads is a small Australian business run from Brisbane. We sell waterproof EVA beach totes and clip-in accessories. Questions: hello@bagdads.com.au.

Your rights (non-negotiable)

Nothing in these terms limits your rights under the Australian Consumer Law. If something is faulty, not as described, or not fit for purpose, you are entitled to a remedy. That sits above anything we write here. Our refund policy is the detailed version of how we handle that.

What you're buying

When you order, you're buying a real product from a real first run — not a wishlist spot, not a digital download. Right now that stock is on a boat. You pay at checkout. Your unit is marked sold. We ship from Brisbane when the shipment docks, target window late August 2026. If the boat moves, we email you. Product pages say the same thing.

Photos on the site are artist's impressions until the gear docks and we put real photos up. The copy is honest about size, weight we know (the tote is 1.3 kg), and the flaws. If a listing is wrong, email us — we'll fix the listing and make it right on your order.

Pre-orders

A pre-order is a sale of goods that have not yet arrived in Brisbane. We don't charge a deposit and then "see how we go." You pay the listed price. We hold the unit. We ship when it lands.

Change your mind before we dispatch and we'll refund in full to your original payment method. See the refund policy.
Once a label is created / the parcel has left us, the post-delivery refund rules apply.

Prices and payment

Prices are in Australian dollars and include GST where it applies. You pay at checkout. We don't add surprise fees after you pay. Shipping is shown before you pay.

Shipping

We ship from Brisbane, Australia, Australia-wide for this first run. International shipping is not open yet — don't assume checkout will invent a courier. If you need something sent overseas, email us before you order. Full detail: shipping policy.

Use of the site

Use the shop like a human. Don't scrape us into the ground, don't try to break checkout, don't place orders you don't intend to pay for. We can cancel an order that looks fraudulent or that we cannot fulfil, and we'll refund you if we've taken payment.

Intellectual property

The Bag Dads name, copy, and product photos are ours (or used with permission). Don't copy the shop and call it a business. Fair dealing for a genuine review is fine. Steal-the-listing is not.

Liability

We are responsible for supplying goods that match the listing and that aren't faulty. We are not responsible for how you use a bag after that — beach, boat, back of the ute, fine; using it as a raft, a car jack, or a flotation device, not our problem. Where the law lets us limit liability for things that aren't consumer guarantees, we do. Nothing here takes away ACL rights you already have.

Privacy

We collect what we need to fulfil your order and reply to you. See our privacy policy if it's published; otherwise email hello@bagdads.com.au and ask. We don't sell your details.